Question 1

How long does carpet cleaning take?

Accepted Answer

Most homes take between 1 and 3 hours. We will give you a realistic time when we confirm your date.

Question 2

How long do carpets take to dry?

Accepted Answer

Typically 2 to 4 hours. Open a window and they will be fully dry well before bedtime.

Question 3

Are the products safe for children and pets?

Accepted Answer

Yes. We use non-toxic, hypoallergenic solutions that are completely safe once dry.

Question 4

Do I need to move furniture?

Accepted Answer

We will move light items such as sofas, chairs and coffee tables. Beds and heavy wardrobes are best left in place.

Question 5

How do you handle pet stains and odours?

Accepted Answer

We use enzyme treatments that neutralise odours at the source. No masking sprays, no temporary fixes.

Question 6

Do you cover my area?

Accepted Answer

We cover Worthing, Lancing, Shoreham, Littlehampton, Arundel, Chichester, Horsham and most of West Sussex. If you are nearby, just ask.

Question 7

How do I pay?

Accepted Answer

Bank transfer or card on the day. We send a clear invoice with no hidden extras.

Question 8

What if I am not happy?

Accepted Answer

We will come back and put it right. Our work is 100% satisfaction guaranteed.

Question 9

Are you insured?

Accepted Answer

Yes. The business is fully insured for public liability and treatment risk.

Common Questions.